Get help
Browse common questions below or submit a request.
No. Fil One is S3-compatible object storage. It does not support IPFS retrieval or content addressing via CIDs. If you need IPFS pinning or CID-based access, take a look at Filecoin Open Cloud (FOC).
Public buckets are not currently supported. To share individual files, you can generate a presigned URL from the dashboard or via the S3 API. This gives time-limited access to a specific object without making the entire bucket public.
No. Fil One charges a flat rate per TB stored per month with no egress fees, no API request charges, and no retrieval penalties. What you see is what you pay.
Fil One is fully S3-compatible, so tools like rclone work out of the box. Point rclone at s3.fil.one with your Fil One credentials and sync your data across. If you need help with a larger migration, reach out and we'll guide you through it.
Not currently. Billing is in USD. If paying in FIL is a hard requirement, get in touch and we can explore options depending on your storage volume.